Refund policy

We want you to love your Glossé Rose products. If you're not satisfied, we accept returns on unopened products within 30 days of delivery. To start a return, email hello@glosserose.com with your order number. Once we receive and inspect the returned product, we'll refund the original purchase price (excluding shipping) to your original payment method within 5–10 business days. For damaged or defective items, contact us within 7 days of delivery with photos. We'll send a replacement at no cost. Due to hygiene reasons, opened skincare and nail-care products cannot be returned unless damaged or defective.